PRX Privacy Policy
Last updated and effective on December 4th, 2024
Your use of the PRX website constitutes your agreement to this privacy policy and consent to the terms herein. Please see “Information We Collect and How We Use It” to learn more about our collection and use of User Information.
Introduction
At PRX we take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us. PRX is committed to safeguarding the privacy of visitors to our website and users of the other services described on our site, as further described below (the "Service(s)"). We will aim to ensure that the information you provide us remains private and is used only for the purposes set forth herein.
PRX can be found at https://www.prx.org/company/about#contact. Our Data Protection Officer can be contacted at privacy@prx.org.
This privacy policy details our commitment to protect your information and the limited manner in which we will use that information to provide and improve our provision of the Services.
Important Terms Used Throughout This Privacy Policy
Throughout this privacy policy we use several specialized terms. "Personally Identifiable Information" (PII) is information that tells us specifically who you are, like your name, street address, email address, billing address, credit card number and expiration date. "User Information" means all Personally Identifiable Information and any other forms of information discussed in this privacy policy, including the Internet Protocol (IP) address of a user's computer. We use the term "aggregate" when we combine information from various persons or users. Information is said to be "anonymized" if it does not identify individual persons or entities or associate a particular person or entity with such information.
In this policy we describe our personal data processing activities for users as the following types of data subjects:
Browsers (“Browsers”) who visit PRX’s websites via web browser software, optionally registering for further access and functionality.
Producers (“Producers”) who upload audio and use our broadcast distribution and/or podcast hosting services.
Listeners (“Listeners”) of podcasts hosted by PRX.
Donors (“Donors”) who financially support PRX and its activities, including donors to Radiotopia, and Ear Hustle.
Information We Collect and How We Use It
Browsing
| Category | Legal Basis | Description |
|---|---|---|
| User data | Consent | When visiting our sites, or third-party sites with our pages embedded, to browse and listen, we collect information provided by the browser, such as the IP address of the user's device, the browser version and operating system (i.e. user agent), and the site from which the user linked directly to our site (i.e. “referrer”). We also collect data from each interaction with the site including the date and time, pages visited, searches requested, or media played. |
| Cookie data | Consent | When visiting our sites, cookies are used for operation of our site, to track access and navigation (e.g. Google Analytics), and to enable functionality. |
Registration
| Category | Legal Basis | Description |
|---|---|---|
| User account data | Consent | When creating an account, we collect an email address, first and last name, and a username for logging in of their choice. |
| Station and Producer account data | Consent | In order to receive payments or pay for services, we collect additional contact information, a mailing or billing address, and phone number. |
| Billing data | Consent | Our payment processor (e.g. Stripe) will collect credit card information when purchasing services such as a membership or distribution services. |
| Cookie data | Consent | We use cookies to store login and authorization information necessary for the use of our services. |
If you register or engage in a transaction while at our site, to make full use of our Services you will need to complete our registration process. We collect the Personally Identifiable Information you provide through this registration process, including your user ID and password, which we may elect to provide for you. If you engage in a transaction while logged on to our site, then we collect information about the transaction. If you send us communications, then we may collect such communications in a file specific to you.
Podcast Listening
| Category | Legal Basis | Description |
|---|---|---|
| Media request data | Legitimate Interest |
When a user downloads or streams podcast audio hosted by PRX, we collect the IP address and request headers for
media requests, including the user agent. We also measure the date and time of the request, and amount of data
transferred. We also collect the user agent information, and referring website url for each request. |
| Media request data enhancement | Legitimate Interest |
We process IP addresses to identify the geographic location based on the ISP. We process the user agent to identify the type of device and application used for the request. |
Donating
| Category | Legal Basis | Description |
|---|---|---|
| Account information | Consent | When a user donates to our organization or fundraiser, we collect contact and account information such as name, email address and login details, zip code, country, and phone number. |
| Financial Data | Consent | Our payment processor (e.g. Stripe) collects credit card information when a user creates a single or recurring donation. |
Donors who contribute more than $5,000 will appear in our 990 filings with the IRS, as is required by law, and donors who contribute more than $1,000 are recognized publicly, such as on the Ambassador Council page of our website, unless anonymity is requested.
Purpose or Use of Data
We and our service providers collect your personal information to operate our services and improve your user experience. Purposes include:
Improve and Secure Services. We use your personal information such as IP addresses to provide efficient service, enhance security, monitor appropriate usage, and traffic metrics.
Personalization. We use your personal information to personalize services and your experience. For instance, if you are a Listener, we may process the data we collect about you to provide you a more personalized ad experience.
Delivery of Services. We use your personal information to create and secure your registered account, provide podcast services to listeners on behalf of podcast producers, and communicate with users.
If you are located in the European Union, European Economic Area, or the UK, PRX only uses your personal information if we have a valid legal ground for processing:
You have consented to the use of your personal information.
We need your personal information to perform our end of our contracts with you.
We have a legal obligation to use your personal information, such as the obligation to protect intellectual property rights.
We or a third party have a legitimate interest in using your personal information, such as providing you with our services and carrying out business activities.
If You Do Not Wish to Disclose User Information
If you do not want to provide us with certain User Information then you may opt out by not using the Service that provides us with such User Information. For example, if you do not want us to retain your name, then you may choose not to become a registered user. You will not be entitled to the benefits of registration, but you are still free to browse the site and to visit the parts of the site accessible to non-registrants.
Opt-Out
This page enables listeners to opt out of the collection and use of personal data in connection with our services. Listeners will need to opt-out with the IP address associated with each device.
Cookies
Cookies are small text files that our site can send to your browser for storage on your hard drive. Cookies can make your use of our site easier by saving your status and preferences upon visits to our site. The cookies are refreshed every time you enter the site. Most browsers are initially set to accept cookies, but you may be able to change the settings to refuse cookies or to be alerted when cookies are being sent.
We use cookies for two purposes: (1) to enable PRX to customize information for certain segments of its customer base; and (2) in some instances, to associate you with your User Information. For example, through the use of cookies you may log in automatically and thereby save you time. Rejection of cookies will interfere with your ability to log in and use certain interactive Services on the site.
Control of Your Password
Except as specifically permitted by this privacy policy or your User Agreement you may not disclose your PRX password to any third parties nor share it with any third parties. If you lose control of your PRX password you may lose control over your Personally Identifiable Information, and you will be responsible for any legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password or, if we provided your password, notify PRX so that we may issue you a new password.
Removal or Correction of Personally Identifiable Information
You have the right to withdraw consent at any time and may do so by emailing help@prx.org with your username, email address, and requesting your account to be closed. We will email you back to if necessary to clarify and after your account has been disabled and we have erased your personal information from our systems. If you close your account, you will lose access to the parts of the site for which you must provide such Personally Identifiable Information in order to gain access.
If your Personally Identifiable Information is edited by you, we will not make any attempt to apply your edit to backup copies that we may have of the information, and in the event that it is necessary for us to restore our database from a backup, it is possible that your edit would be lost and the information previous to your edit would be restored. In such an event, we might not be able to determine that this had happened. Your recourse in such a case is to edit the information again.
If you unsubscribe, the Personally Identifiable Information in your user record will not be displayed to users other than administrators. In addition, content or materials you have posted or uploaded to the site will no longer be displayed to users other than administrators, with the exception of certain materials that may be required for proper functioning of the Services (e.g., a piece licensed by a station will be viewable and downloadable by that station for the remaining term of the license). Information, content, and materials may be retained in our database and backup copies thereof, for our records, and as necessary for us to comply with governmental orders, resolve disputes, troubleshoot problems, enforce any agreement you have entered into through our sites and as otherwise deemed reasonably necessary by us.
Underage Users
If you are under 16 years of age, do not send us any information about yourself, including your name, address, telephone number, or e-mail address. If we discover that we have collected any personally identifying information from a child under the age of 16, we will remove that information from our records as soon as possible.
Third Parties
This privacy policy only addresses the use and disclosure of User Information collected by PRX. If you disclose information to other parties, different rules may apply to their use or disclosure of such information regardless of their affiliation or relationship with PRX. Because PRX does not control the privacy practices of third parties you are subject to the privacy customs and policies of those third parties. We encourage you to ask questions and review the applicable privacy policy before you disclose your personal information to third parties.
We do not try to control, and disclaim responsibility for, information provided by other users or third parties that is made available through our site. Such information may contain errors, intentional or otherwise, or may be offensive, inappropriate or inaccurate, and in some cases may be mislabeled or deceptively labeled.
Miscellaneous
PRX may from time to time change this privacy policy with or without notice, so please check it regularly for any changes or updates. For future reference, PRX will make a link to the current privacy policy available to you on your screen when you are on our website. Your use of the site constitutes your agreement to this privacy policy and your assent to any modification thereto.
At any time, you may lodge a complaint about our compliance with this policy with a Supervisory Authority.
How do I contact PRX?
If you have any questions regarding this privacy policy, you can contact us or email privacy@prx.org.